Q. What is your return policy? A. We hope that you will Love and be fully satisfied with your Be Love purchase. If you are not happy with your items we will accept returns within 7 days of receipt of shipment. Your items must be in their original condition with all tags attached. Returns (upon approval) are credited towards your next Be Love purchase or can be exchanged for another item. Be Love is not responsible for return shipping charges. Sale merchandise is final sale.
Q. How do I reach Customer Service? A. Our Customer Service Hours are 9am to 5pm Pacific Time. We will be happy to answer any questions you have about our products. Our policy is to answer your questions within 24 hours or the next business day. Please email us at: firstname.lastname@example.org
Q. With standard shipping procedures, how long will it take for my package to ship? A. Depending on our inventory please expect 1-2 weeks for your package to be shipped. Please be patient as we find our feet in this new venture!
Q. Can I pay for specialty shipping? A. We will be able to offer this as a standard service a little further down the line. For now if you have an order that needs to reach within a certain time frame, please contact us at email@example.com to check what we have in our inventory for immediate shipping.
Q. Do you offer international shipping? A. Yes we can ship internationally via USPS.
Q. What credit cards do you accept? A. We accept Visa and Mastercard.
Q. Do you charge sales tax? A. Sales Tax is added only for customers in CA. The rate is 9%.
Q. Are the shopping transactions secure? A. All online transactions at www.beloveapparel.com are handled with industry-standard SSL encryption.